FAQs

VoiceTel
  • What is VOIP?

    VOIP stands for Voice Over IP, a technology that allows you to make phone calls using an internet connection instead of traditional phone lines.
  • Can I use my existing IP phones if I transfer from a previous VOIP?

    In most cases, yes—if you’re able to factory reset the equipment or know the password. We’ll evaluate your current equipment during your on-site assessment to confirm compatibility.
  • What is required for start of service?

    You'll need a reliable internet connection to get started. While fiber internet provides the best performance, any high-quality internet service will work.
  • Do you service new buildings?

    Yes, we do. We provide complete system design and installation services, including cabling for new buildings. Specific cabling needs and options will be reviewed during your on-site estimate.
  • Do you offer residential services?

    No, we specialize exclusively in commercial services.